Global Training (Case Story)

You’re busy changing the world You have a huge vision, but a small team – and no IT department. With multiple conferences to run, a curriculum to maintain, and a global training program, they need “all systems go” all the time. But your hard drives are failing … and you don’t even know it Rocket…

Read More

Did You Just Shout At A Funeral?

You’re just trying to do like Brian Tracy said and eat that frog by your deadline, but between your open office environment and your coworkers’ insistence on immediate gratification in getting their random questions answered, you just can’t seem to get anything done. Sound familiar? “A 2013 study found that many workers in open offices…

Read More

Search Smarter in Outlook With These Tips

Outlook Smart Search Variables

We love sharing cool features your software and tools have that you may not be aware of yet, and Outlook has a lot of them. Anyone can end up wasting a good ten minutes searching through Outlook for just the right email that was sent to them about three months ago… Time they didn’t need…

Read More

Staying Secure While Shopping Online

With the rising chaos of Black Friday, more people are turning to online shopping – especially for Cyber Monday, the internet’s own version of Black Friday. So how do you keep safe while shopping online? We have a few tips to help. When shopping online, avoid using public computers and public WiFi. Those networks aren’t…

Read More

Mechanical Engineering | Part One (Case Story)

You’re a large contractor with a strong reputation You’re not just any HVAC company. You’re one of the largest privately-held mechanical contracting and service firms in the southeast. With a 30-year reputation for outstanding service, staying on top of customer needs is number one. Your important files are being held hostage Out of the blue, you get…

Read More

Why Does Turning It Off And On Again Work?

computer restart screen windows

The phrase probably the most associated with IT is “have you tried turning it off and back on again?” In the Rocket IT office, we don’t start troubleshooting with that phrase because we know the only thing more irritating than saying it over and over again is hearing it. But rebooting your system really can…

Read More

Seeing an Internship Thrive in Action

We’ve talked before about the importance of building a thriving internship program, but there are few things better than actually seeing the fruits of these programs. We asked one of our most recent interns, Jamie Robertson, to share his experience.   “I was getting into my car when I received a phone call from one…

Read More

Train for the Full Run

We’ve all heard the sage wisdom that life is a marathon, not a sprint.  This is true about so many aspects of life.  In business, this can be a perfect analogy.  We have large goals and visions for the future.  We can see it come together in our heads, and it all makes sense.  It’s…

Read More

Finding a Better Way

Values are important to every organization.  Even if they aren’t expressly stated, they’re still omnipresent and felt by everyone the organization interacts with.  If you choose to name those values and be intentional about them, then comes the responsibility to see them acted out.  If you choose not to identify values, your team will develop…

Read More