Network Infrastructure (Case Story)

June 8th, 2016 by Rocket IT

You’re a large healthcare agency with 18 locations across the state
Your team provides care for people with behavioral health and developmental disabilities. You’ve been repeatedly recognized for your excellence in counseling, medication management, recovery and crisis stabilization services.

But your network infrastructure is failing
Two of your critical hard drives have just died, causing most of your servers to fail, including your Microsoft Exchange server. Over 270 of your employees are affected.

You call in Rocket IT and get up and running again
This healthcare agency was scheduled to move from their previous IT company and start support with Rocket IT later in the week, but when they reached out to us with a crisis, we stepped in early, working around the clock to fix and replace hardware and restore their servers from backups, getting their employees back up and helping patients again within 48 hours.

Now you have the infrastructure in place so you can focus on what you do best: helping others
The organization continues to make bold strides in the mental health sphere in Georgia. They’re acting as a driving force for change in policies and initiatives. Now they can do so with all of their employees operating at 100% with proactive support from Rocket IT.