A: An IT Manager focuses on the day-to-day operations of an organization, whereas a virtual Chief Information Officer serves to support its strategic vision. Offering a cost-effective solution to those that need CIO services, but not full time, Rocket IT’s vCIO works with your IT Manager to deploy cybersecurity solutions, develop business continuity plans, and implement disaster recovery policies.
A: As your industry changes, so do the needs of your customers. Rocket IT’s vCIO collaborates with your marketing and sales leaders to develop a tech stack that exceeds consumer demands and the productivity requirements of your creative teams. In turn, you can expect a network that scales with business growth, limits client attrition, and mitigates cybersecurity risks.
A: When technology issues arise, it takes the average team member 23 minutes to regain focus. To limit disruptions, Rocket IT’s vCIO works with your IT department to proactively maintain technologies and create accountability for IT resources. From this strategic planning, organizations can focus less on break-fix issues and spend more time improving policies to further boost efficiency.
A: By completing an audit of your organization’s technical infrastructure and addressing red flags, Rocket IT’s virtual Chief Information Officer aims to mitigate the following risks:
- Compromised Networks - Modern cybersecurity solutions limit the success of hackers by preventing spyware, ransomware, keyloggers, and other variations of malicious code.
- Human Error - An organization’s employees are its first line of defense. And while one in three people will click a phishing email each year, security training, phishing testing, password policies, and other initiatives can reduce the likelihood of an attack.
- Hardware Failure - Natural disasters can occur without warning, resulting in corrupted hard drives and damaged servers among other risks. In addition to implementing technologies to ensure your systems remain online, Rocket IT’s vCIO manages routine backups of your files.
- Industry Compliance - For organizations that collect sensitive information of customers, Rocket IT’s vCIO helps your team abide by industry regulations set forth to protect said data.
A: Rather than relying only on the traditional anti-virus, firewalls, and spam filters of years past, Rocket IT’s virtual Chief Information Officer helps your team deploy solutions that scale with the complexity of potential attacks. Through weekly project meetings and monthly executive huddles, new security trends are evaluated to ensure your strategic IT plan remains relevant. In turn, modern technologies, such as application whitelisting and end-point detection and response, are deployed to continuously check your network for suspicious behavior.