Best Practices
Five Easy Steps to Capture Dead Time
The average cost of unplanned downtime per minute in 2016 was nearly $9,000 per incident. Your organization doesn’t have to eat the cost of dead time. Download our free whitepaper now to learn five easy steps you can take to capture dead time. From more efficient integration to beating your inbox addiction, this paper gives you…
Read MoreHow to Prepare for Working Outside the Country for the First Time
Are you getting ready to travel outside the country? You’ve probably run down the typical checklist: give your itinerary to a trusted friend or family member so someone knows where you are, check-in with your embassy, get your passport and (if necessary) visas up to date, stay hydrated, etc. But how can you make sure…
Read MoreCreating Quiet Space for Employees in an Open Office
Like many offices today, Rocket IT’s headquarters has an open floor plan. This is fantastic for collaboration, accessibility to leadership, and anyone who suffers from FOMO (Fear Of Missing Out), but it can create a deficiency in quiet spaces to work. We posted previously about ways employees can focus in and block out distractions in…
Read MoreBCC: How To Send Emails to Large Groups Without Giving Away Your Address Book
Have you ever received an email and winced when you saw the email addresses of about 25 other executives in the recipient line? For those of you who have been the ones sending those emails, sending one mass email to everyone instead of many individual ones is certainly the fastest and most efficient way to…
Read MoreProtecting Yourself from Phishing Attacks
We’ve recently seen a good number of VERY sophisticated phishing emails that could’ve resulted in significant financial loss. As phishing attempts escalate, and scammers find increasingly crafty ways to elicit money from their victims, we must stay vigilant. One clever phishing email scheme we’ve seen increasing recently goes something like this: An employee receives an…
Read MoreUpsurge in Phishing Activities: Don’t Take the Bait!
We’ve recently seen an increase in sophisticated phishing e-mails that could have resulted in significant financial loss. To help you detect the attempt before taking the bait, we’ve pulled a great article from our archives and updated it for your benefit. The Internet is full of friendly people. There are Nigerian princes who want to give…
Read MoreFive Ways to Get into Fifth Gear in the Office
At Rocket IT, we’ve adopted the Five Gears practice created by our friends at GiANT Worldwide to help us communicate better with each other in the office. If you’re not familiar with the tool, the five gears represent different modes any one of us is in at any point throughout the day. Each gear represents…
Read MoreSeven Password Mistakes and How to Avoid Them
A different security breach hits the headlines on an almost daily basis. While you may not be too concerned about the safety of your LinkedIn profile after a quick password reset, you may still be committing some of the most common password mistakes. We’re sure your password is more secure than “password” (especially after our…
Read MoreThe Importance of Documentation For Your Network
You have a newsletter that goes out to all your clients and community fans every month. You have sales prospects that you keep tabs on and check-in with. You have a history of your interactions with your clients within your client relationship management (CRM) software. But do you actually have these processes documented? There’s a…
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