Cloud Storage Scam Emails Are Hitting Inboxes | Sync Up

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Cloud storage often holds some of our most important files, so when an unexpected alert claims you’re about to lose access, it’s easy to react without a second thought. We’ll take a closer look at a surge of fake cloud storage warnings landing in inboxes, as we sit down and sync up with Rocket IT’s weekly technology update.

In this episode, you’ll hear more about:

  • Fake cloud storage alerts showing up in inboxes.
  • Why these messages look so convincing.
  • How personalization is being used to build trust.
  • What actually happens when cloud payments fail.
  • The common link pattern behind these emails.
  • Simple ways to verify if a warning is real.

Video Transcript

A recent investigation by the cybersecurity news outlet BleepingComputer uncovered a large-scale scam targeting cloud storage users across the US. In the emails that have repeatedly hit inboxes, messages typically claim that there’s a payment failure or storage issue tied to the user’s cloud account, and that their data could be at risk of being lost if they don’t act immediately.

Now, the success of this scam relies on two main components: urgency and familiarity. Because many of us use cloud storage to house not just business data, but also personal files as well, we’re likely to respond quickly so we don’t have to go through the headache of data recovery. Couple that with the fact that billing reminders and storage notifications hit our inboxes all the time, and you’re left with a message that doesn’t feel all too suspicious.

The emails themselves are built around personalization. Subject lines might include your name, your email address, or a specific date, with phrases like account locked, storage full, or immediate action required. That personalization creates the illusion that the message is tied directly to your account, even though it’s being sent out in bulk.

To make the scam feel credible, not only are the emails designed to resemble legitimate brands, like Google, Microsoft, and Dropbox, hovering over message links shows authentic looking URLs tied to well-known cloud services. However, should you click one of these links, your browser will quickly redirect to unrelated websites that put your device as risk.

If you receive one of these messages, the safest approach is to avoid clicking any links. Instead, open a new browser tab or use the official app of your cloud provider and check your account directly.

Additionally, it’s important to note that legitimate cloud providers don’t immediately delete your files the moment a payment fails or you reach your data cap. In most cases, you just won’t be able to add more files until the issue is resolved.

For businesses, this is a reminder that many security incidents begin with a message routine enough to slip past a busy team member. Phishing awareness training and regular testing can make a real difference, and Rocket IT helps organizations strengthen those defenses through employee training, simulations, and proactive safeguards. If your organization is looking for help, reach out using the link in this video’s description. And to stay up to date on trending technology news, hit that subscribe and the bell to catch us on next week’s episode of Sync Up with Rocket IT.

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