Case Story | How to Switch IT Providers

December 16, 2021

While some partnerships between IT providers and customers may last a lifetime, a lack of communication, slow response times, and prolonged downtime can leave business leaders with a desire to switch their services.

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Case Story | Multi-factor Authentication

July 14, 2021

While many businesses race to implement a variety of security applications across their networks, the real vulnerability lies at the employee level. And with 95 percent of breaches occurring from human error, here’s how one organization drastically reduced their odds of attack through multi-factor authentication.

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Server Downtime Uptime Outage Case Story

Case Story | Server Outage

March 30, 2021

The initial phases of the pandemic brought chaos, forcing many organizations to rethink their policies on remote work. But while some leaders were focused solely on short-term fixes, here’s how one organization used technology to invest in long-term success.

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Case Story | Enhanced Security – Manufacturing

December 14, 2020

Training employees on the tell-tale signs of a phishing email takes time.

And although many businesses rely on traditional antivirus, firewalls, and spam filters to circumvent the vulnerabilities presented by such threats, one Rocket IT client quickly learned those measures alone are no match for an era of modern attacks.

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Cloud Transition (Case Story)

November 10, 2016

You’re a nonprofit organization dedicated to helping children and families through times of crisis For over 30 years, your organization has served as Georgia’s principal family reunification program across 28 counties in North Georgia and Metro Atlanta. Your initiative program provides counsel and assistance to ministries serving families with children through the United States and…

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Network Infrastructure (Case Story)

June 8, 2016

You’re a large healthcare agency with 18 locations across the state Your team provides care for people with behavioral health and developmental disabilities. You’ve been repeatedly recognized for your excellence in counseling, medication management, recovery and crisis stabilization services. But your network infrastructure is failing Two of your critical hard drives have just died, causing…

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Mechanical Engineering | Part Two (Case Story)

April 28, 2016

You’re the CIO of a large contractor You’re the CIO of one of the largest privately-held mechanical contracting and service firms in the southeast. With a 30-year reputation for outstanding service to protect, staying on top of security is mission critical. You’ve become aware of a vulnerability on some of your workstations You come across a recent…

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Mechanical Engineering | Part One (Case Story)

November 12, 2015

You’re a large contractor with a strong reputation You’re not just any HVAC company. You’re one of the largest privately-held mechanical contracting and service firms in the southeast. With a 30-year reputation for outstanding service, staying on top of customer needs is number one. Your important files are being held hostage Out of the blue, you get…

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Case Story | How to Switch IT Providers
Overview For many organizations, an outsourced IT provider lays the foundation for technology support, strategy, and security. And while some partnerships between IT providers and ...
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Case Story | Multi-factor Authentication
There’s no denying that digital threats have become quite advanced over the last few years. From ransomware to keyloggers, hackers are eager to find new ...
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Case Story | Server Outage
The global pandemic hit the healthcare industry hard, forcing many organizations to change the norms of physician patient interaction. Through this chaos, many facilities had ...
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Case Story | Enhanced Security – Manufacturing
Training employees on the tell-tale signs of a phishing email takes time—time you may not have now that you know more attacks occurred in the first six months of 2020 than all of ...
Read More
Cloud Transition (Case Story)
You’re a nonprofit organization dedicated to helping children and families through times of crisis For over 30 years, your organization has served as Georgia’s principal ...
Read More
Network Infrastructure (Case Story)
You’re a large healthcare agency with 18 locations across the state Your team provides care for people with behavioral health and developmental disabilities. You’ve been ...
Read More