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The Rocket IT Podcast

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2022 Winter Olympics App Filled With Privacy Risks | Sync Up
https://youtu.be/h8b3TaQOF04 Every four years, people around the world look forward to seeing their nation’s athletes compete in the global spotlight that is the winter Olympics. ...
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Microsoft Teams Unveils Walkie Talkie & Account Merging Features | Sync Up
https://youtu.be/6cRbCGFLsY0 Are you a fan of Microsoft Teams? If so, be on the lookout as new features are on the way for the popular collaboration ...
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Thrive Y’all | Terri Jondahl | Pursuit of Quality Improvement | Ep 57
https://youtu.be/MTyAQSGw7FA When it comes to the manufacturing industry, a keen eye for details is necessary for long-term success. In this episode of Thrive Y'all, we ...
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iPhone NoReboot Attack Fakes Shutdown to Spy on You | Sync Up
https://youtu.be/SU4dgNO7j6U When it comes to iPhone security, shutting down your device should be the ultimate safety measure, right? Unfortunately, details have emerged of a new ...
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T-Mobile Breach Caused by SIM Swap Attack | Sync Up
https://youtu.be/HAnBtmt6JBk Last week, suspicions of an attack on T-Mobile were circling the web, but now those concerns have become all too true as the telecommunications ...
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How Scammers Make $80 Million a Month From Fake Ads | Sync Up
https://youtu.be/mmkpAHRNQto Have you been receiving tons of unsolicited email and text promotions? Before you click those links and give your details away, a new report ...
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Warm Fuzzies Feel Good

Mar 26, 2009

A few days ago, one of our support engineers told me that an employee of a valued customer had moved to another organization. He was sorry to see her go because he had enjoyed knowing her and working with her. I was disappointed myself, knowing that she was well-liked by our team. It’s always a…

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Take Your Monkey with You

Feb 3, 2009

This monkey hangs on the inside of my office door as a simple reminder to team members that stop by to visit. Please don’t leave YOUR monkey on MY desk.  In other words, feel free to come talk to me if you want to discuss ways to handle a problem you’ve uncovered. But don’t come…

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When You’re Getting Nowhere, There’s No Place like Someplace Else

Jan 25, 2009

I wasted a great deal of time sitting at my computer today, trying to refine an idea for an article I plan to write. After spinning my wheels for hours in my home office, I finally realized that I wasn’t making any progress and decided to go do something else for a while. So, I…

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Six Things I Wish I’d Known When I Started My Business (and 3 Things I’m glad I Didn’t)

Jan 18, 2009

Marcia Hoeck recently asked me to name the most important thing I had learned since starting my business 14 years ago. I did not have a ready answer. I have learned so much. After I struggled to give the question justice for a few minutes, Marcia kindly offered to allow me to respond later. This…

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Cloud Computing in Plain English

Jan 10, 2009

I ran across this YouTube video that does a good job of explaining what “cloud computing” is. Thought I’d share it here. By the way, I’m facilitating a live panel discussion near Atlanta on January 20 related to cloud computing and its effects on business IT. How Cloud Computing is (Finally) Changing Business IT Forever.…

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Ten Big Tips to Keep Your Sanity and Get Your Invoices Paid

Mar 29, 2008

Unless you run a cash-only business or started less than 10 minutes ago, chances are that you’ve experienced a past-due customer. Here are ten big tips to keep your sanity and make sure you get paid: The collections process begins with your proposal. That’s your opportunity to set clear payment expectations with your client. Include…

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The Rocket IT Podcast

Now streaming on all major platforms