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The Rocket IT Podcast

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Join Rocket IT for Annandale Village’s Inaugural Golf Tournament
Gwinnett County (METRO ATLANTA) GA – Ready to tee it up and help maximize the abilities of some of Gwinnett county’s favorite residents? Join Rocket ...
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Thrive Y’all | Jason DiFranco | More Than Books | Ep 35
https://youtu.be/AvbdxLHh5ug Did you know your local library offers more than just a cozy spot to curl up with a good book? In this episode of ...
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Mother's Day Tech Gifts
10 Mother’s Day Tech Gifts Mom Will Like
Mother’s Day is a time to celebrate the women in our lives and shower them with appreciation for all that they do. But for those ...
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Zoom_Vulnerability_Security_Risk
New Zoom Vulnerability | Zero Day Security Risk
With over 467,000 business customers, Zoom is hailed for its simplicity and easy user interface. But with this simplicity comes some vulnerabilities, as attackers have ...
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Thrive Gwinnett | Anna Smith | From Fire Fighting to HVAC | Ep 34
https://youtu.be/pCnqFAvB1Zw Do you know your heating and air conditioning technician by name? In this episode of Thrive Gwinnett, Rocket IT shines the spotlight on HERO ...
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Thrive Gwinnett | Patrick Richardt | Eliminate the E-Waste | Ep 33
https://youtu.be/4ttBhqG9EvA With the release of new technologies, what happens to the old devices that get left behind? In this episode of Thrive Gwinnett, Rocket IT ...
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Professional Photographer Chase Jarvis Shows How Backups are Done

Jun 27, 2010

I ran across this fascinating video recently on one of my favorite photography websites. In it, professional photographer Chase Jarvis describes the backup strategies he employs for his work. Chase does a great job explaining how a quality backup plan works, and many of the methods he shares are similar to the backup solutions we…

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Reality Check on Leadership

Mar 3, 2010

Do you subscribe to the idea that specific actions produce specific results? If so, where do you look when you’re not getting the results you want? Are you quick to point the finger at someone else? After attending a training session about the effective use of KPIs and dashboards, a member of our sales team…

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Warm Fuzzies Feel Good

Mar 26, 2009

A few days ago, one of our support engineers told me that an employee of a valued customer had moved to another organization. He was sorry to see her go because he had enjoyed knowing her and working with her. I was disappointed myself, knowing that she was well-liked by our team. It’s always a…

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Take Your Monkey with You

Feb 3, 2009

This monkey hangs on the inside of my office door as a simple reminder to team members that stop by to visit. Please don’t leave YOUR monkey on MY desk.  In other words, feel free to come talk to me if you want to discuss ways to handle a problem you’ve uncovered. But don’t come…

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When You’re Getting Nowhere, There’s No Place like Someplace Else

Jan 25, 2009

I wasted a great deal of time sitting at my computer today, trying to refine an idea for an article I plan to write. After spinning my wheels for hours in my home office, I finally realized that I wasn’t making any progress and decided to go do something else for a while. So, I…

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Six Things I Wish I’d Known When I Started My Business (and 3 Things I’m glad I Didn’t)

Jan 18, 2009

Marcia Hoeck recently asked me to name the most important thing I had learned since starting my business 14 years ago. I did not have a ready answer. I have learned so much. After I struggled to give the question justice for a few minutes, Marcia kindly offered to allow me to respond later. This…

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Cloud Computing in Plain English

Jan 10, 2009

I ran across this YouTube video that does a good job of explaining what “cloud computing” is. Thought I’d share it here. By the way, I’m facilitating a live panel discussion near Atlanta on January 20 related to cloud computing and its effects on business IT. How Cloud Computing is (Finally) Changing Business IT Forever.…

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Ten Big Tips to Keep Your Sanity and Get Your Invoices Paid

Mar 29, 2008

Unless you run a cash-only business or started less than 10 minutes ago, chances are that you’ve experienced a past-due customer. Here are ten big tips to keep your sanity and make sure you get paid: The collections process begins with your proposal. That’s your opportunity to set clear payment expectations with your client. Include…

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The Rocket IT Podcast

Now streaming on all major platforms