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The Rocket IT Podcast

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Thrive Gwinnett | Providing Comprehensive Care
https://youtu.be/iTuDAAbMvZM For some organizations, helping people thrive means improving a community's overall health and quality of life. And this week on Thrive Gwinnett, we have ...
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What’s New in iOS 14 | Hidden Features
Although the launch of Apple’s iPhone 12 is right around the corner, the tech giant is giving eager fans an early look at what to ...
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Thrive Gwinnett | Facilitating Small Business
https://youtu.be/DmbnZhQ72-w In the third installment of Thrive Gwinnett, we have the pleasure of chatting with one of our favorite Gwinnett Chamber of Commerce leaders, Cally ...
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Essential Password Security | Part Two
https://www.youtube.com/embed/f43fPbaq31A In the last video, we left you with a long list of requirements to keep yourself secure. Thanks for coming back to join us ...
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Thrive Gwinnett | Funding for the Future
https://www.youtube.com/embed/Pl7yos_43iw In episode two of Thrive Gwinnett, Rocket IT Community Relationship Coordinator, Colleen Frangos sits down with Oconee State Bank’s Senior VP Market Executive, Mike ...
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Goodbye, Internet Explorer. Hello, Microsoft Edge.
Since its launch in 1995, Microsoft has struggled to convince people to adopt Internet Explorer. So much so that the browser has even found itself ...
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Warm Fuzzies Feel Good

Mar 26, 2009

A few days ago, one of our support engineers told me that an employee of a valued customer had moved to another organization. He was sorry to see her go because he had enjoyed knowing her and working with her. I was disappointed myself, knowing that she was well-liked by our team. It’s always a…

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Take Your Monkey with You

Feb 3, 2009

This monkey hangs on the inside of my office door as a simple reminder to team members that stop by to visit. Please don’t leave YOUR monkey on MY desk.  In other words, feel free to come talk to me if you want to discuss ways to handle a problem you’ve uncovered. But don’t come…

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When You’re Getting Nowhere, There’s No Place like Someplace Else

Jan 25, 2009

I wasted a great deal of time sitting at my computer today, trying to refine an idea for an article I plan to write. After spinning my wheels for hours in my home office, I finally realized that I wasn’t making any progress and decided to go do something else for a while. So, I…

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Six Things I Wish I’d Known When I Started My Business (and 3 Things I’m glad I Didn’t)

Jan 18, 2009

Marcia Hoeck recently asked me to name the most important thing I had learned since starting my business 14 years ago. I did not have a ready answer. I have learned so much. After I struggled to give the question justice for a few minutes, Marcia kindly offered to allow me to respond later. This…

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Cloud Computing in Plain English

Jan 10, 2009

I ran across this YouTube video that does a good job of explaining what “cloud computing” is. Thought I’d share it here. By the way, I’m facilitating a live panel discussion near Atlanta on January 20 related to cloud computing and its effects on business IT. How Cloud Computing is (Finally) Changing Business IT Forever.…

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Ten Big Tips to Keep Your Sanity and Get Your Invoices Paid

Mar 29, 2008

Unless you run a cash-only business or started less than 10 minutes ago, chances are that you’ve experienced a past-due customer. Here are ten big tips to keep your sanity and make sure you get paid: The collections process begins with your proposal. That’s your opportunity to set clear payment expectations with your client. Include…

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The Rocket IT Podcast

Now streaming on all major platforms