Eagle Ranch | Staff Update Request

ERF | Staff Update Request

This form is intended to provide the Rocket IT team with the information necessary to have your team member's information successfully updated.

- Step 1 of 5

Please Read Carefully

This is intended for authorized parties only. If you are not on Rocket IT's pre-approved list for updating internal staff, this submission will be rejected.

Manager's Information

Manager's Full Name *

First

Last

Manager's Email *

Manager's Phone Number *

AMEX

Team Member's Information

Team Member's Full Name *

First

Last

Is this individual joining the team or leaving it? *

Joining the team
Leaving the team

Effective Date for Changes to Occur *

Team Member's Group Category *

Please select the staff member's group or department.

Adding a New Team Member

Should this individual be added as a managed user? *

Yes
No

Some groups, such as house parents, are not considered managed users.

This step is only for adding new team members

Please click Next to complete the form.

Requested email address for new team member *

Hardware

Please select if this individual requires a PC.

Will this individual require a computer? *

Yes
No

Does a new computer need to be purchased or will a currently managed device be used? *

A new computer must be purchased
A currently managed device will be used

Checkboxes *

HP ProBook
Microsoft Surface Pro
HP Desktop
HP ProDisplay
Docking Station (Microsoft Surface)
Docking Station (HP ProBook)
Wireless Keyboard & Mouse

Email Lists

Please select if this individual should be added to any distribution lists.

Should this individual be added to either of these distribution lists?

Eagle All
Child Care

Company Applications

Please select the applications the individual should be able to access.

Company Applications

OneDrive
Adobe Acrobat Reader
Best Notes
Drobox
Other

Microsoft Outlook is available to each new team member by default.

Please list the additional applications here.

Printer and Network Drives

Please select if this individual needs access to any printers and network paths.

Will the individual need access to any printers or network folders? *

Yes
No

Please note that default Department-Based Printers and Network Shares are already configured during the individual's account at the time of account creation.

Is there another individual that is using the same printers and network drives that the Employee will need? *

Yes
No

This can help us know exactly what your needs are regarding printers and network drives for the employee.

Coworker's Full Name *

First

Last

Coworker's Department *

Please enter the names of the printers you will need access to.

Try your best to name the printers and we will ensure the technician adds them.

Please enter the names of the mapped drives you will need access to.

Try your best to name the type of network folders and we will ensure the technician adds them.

Removing a Team Member

This step is only for removal requests

Please click Next to complete the form.

Should this individual be removed as a managed user? *

Yes
No

Some groups, such as house parents, are not considered managed users.

Data Security

Please note how the data contained on the individual's computer hard drive should be handled?

Does the individual's hard drive need to be wiped? *

Yes
No

Email Update

Please note how the following email changes should be handled.

Does the individual's inbox need to be migrated to a different team member? *

Yes
No

By what date should this migration be completed? *

Old Team Member's Email Address *

This should be the email address of the individual that is leaving.

Email Address to Migrate Inbox to *

This should be the email address of a current team member.

Should the email contact list be exported or cleaned? *

Exported
Cleaned

Should the individual's inbox and the messages within it be deleted? *

Yes, please delete
No, don't delete
No, don't delete and please archive

Email Lists

Please select if this individual should be removed from any distribution lists.

Should this individual be removed from either of these distribution lists?

Eagle All
Child Care

Company Applications

Please select the applications or licenses the individual should be removed from.

Company Applications

OneDrive
Adobe Acrobat Reader
Best Notes
Drobox
Other

Please list any additional applications or licenses for removal here.

Printer and Network Drives

Please note if this individual needs access revoked from any printers or network paths.

Will the individual need access to any printers or network folders revoked? *

Yes
No

Please enter the names of the printers that the individual needs to be removed from.

Try your best to name the printers and we will ensure the technician removes the individual.

Please enter the names of the mapped drives that the individual needs to be removed from.

Try your best to name the type of network folders and we will ensure the technician the individual.

One last step!

Please let us know if there is anything we may have forgotten to ask throughout this form.

Additional Requests

If you do not have any additional requests, please click Submit