Hewlett Packard Recall (Case Story)

January 27th, 2017 by Rocket IT

Your organization focuses on helping adolescents and young adults in need

Your agency has several locations across metro Atlanta dedicated to providing counseling, medication management, and crisis stabilization services to those in need. For many, you have been a true mental health hero and advocate in the region.

But some of your laptops have a dangerous defect…and you don’t know it

Hewlett Packard has issued a recall on the battery of over 100,000 laptops, and your team is at risk. This battery defect can turn your laptop into a potential fire and burn hazard.

Rocket IT notifies you of the recall and handles the replacement for you

We know that it’s mission critical for your equipment to operate safely and efficiently. Before our clients were even aware of the issue, we were reaching out to them and acting as liaison between our clients and Hewlett Packard to identify any affected devices and replace them before an issue could arise.

You can continue your mission critical work uninterrupted

When you partner with Rocket IT, we keep an eye on critical IT news and updates that may affect your team both in the office and at home, so you can stay focused on your mission. Some call it overkill. We call it best practices.