Leadership, Uncategorized

Join Rocket IT vCIO Eric Henderson for our Inbox Zero for Executives Webinar

Rocket IT

 

What is Inbox Zero?

Today’s professionals have an albatross around their necks, preventing them from staying focused on what’s mission critical and crippling their productivity. This weight is your email.

As an executive, you receive so many emails in just an hour that it’s easy to get distracted and weighed down. How many messages do you currently have in your inbox? How much time do you spend just sorting through them?

The fewer items you have demanding your attention in your inbox, the more time you have to stay focused on more productive tasks. It’s time to work towards your own Inbox Zero.

Join Rocket IT vCIO Eric Henderson on June 6th, 2017, at 1:00 PM EST for our Inbox Zero for Executives webinar.

Eric Henderson is the virtual CIO for Rocket IT, a technology company based out of Duluth, GA.  He received his B.S. in Management from Georgia Tech in 2003, and has worked in a variety of industries.  Eric serves on the National Board for 48in48, a nonprofit dedicated to creating websites for other nonprofit organizations, and on the Endowment Board for the Gwinnett School of Mathematics, Science, and Technology. He is passionate about technology, leadership, and seeing people and their businesses thrive. 

Eric lives in Atlanta with his wife Heather, and their two sons, Thomas and Jonas. 

 

 

 

 

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Uncategorized

What We’re Reading in March

Rocket IT

Happy National Reading Month! Among other great holidays like St. Patrick’s Day and the first day of spring, we celebrate reading and literacy in March.

We love reading at Rocket IT. In fact, our organization offers a book reimbursement program for our employees who find great books and share them with the rest of the team, adding the book to our Rocket IT library! It’s not unusual for our team to pass books around on a regular basis.

In the spirit of such a great cause (and one that’s so near and dear to us), we’d like to share with you what we’re reading this month.

 

Read by Eric Henderson, Rocket IT’s vCIO

The Four-Hour Chef by Timothy Ferris

A guide on meta-learning and a book for mastering cooking skills, The Four-Hour Chef is two books in one. Eric was drawn to this book by its core claim that you can become an expert in any skill within six months. “The book lays out a full method, with colorful and helpful examples, of how to do this. It’s wonderful.”

 

Read by Abbey Johnson, Rocket IT’s Finance and HR Manager

Go Set a Watchman by Harper Lee

Abbey recently finished this after hearing about the controversy behind it, and because she loves Harper Lee. She personally didn’t care for it.

 

Read by Ryan Bonilla, Rocket IT’s Business Development Manager

The Devil in the White City: Murder, Magic, and Madness at the Fair that Changed America by Erik Larson

This is a great historical book that sounds more fiction than fact. Ryan was recommended this by a big reader who sold him on just that description! He is really enjoying it so far.

 

Read by Emily Connolly, Rocket IT’s Project Coordinator

Moonglow by Michael Chabon

Emily is a big fan of Michael Chabon. His earlier book Wonder Boys is an all-time favorite. Moonglow was actually a gift from her husband. “I just started reading this one, but I already love how vividly he paints each character and the world in which they exist—as a reader, you’re just happily along for the ride.”

 

Read by Patrick Richardt, Rocket IT’s Implementation Engineer

Dragons Love Tacos

Patrick chose this book for his kids. “It’s a little crazy that dragons don’t like spicy tacos (so no hot salsa on those tacos!), otherwise they get a little cranky and burn down your home.” So far, Patrick has read Dragons Love Tacos at least 25 times and thinks the pictures are really great.

 


 

 

About the Author-

Jacque McFadden is the marketing specialist at Rocket IT. While a large portion of her job focuses on the more traditional side of marketing, she is also responsible for finding great new employees. Jacque is originally from Indiana. 

 

1200x627- vCIOHave you found that you need the expertise of a Chief Information Officer to help you make strategic decisions on how to leverage technology to meet your unique business goals, but aren’t ready to commit to hiring a full-time executive to fill that need? Learn about our virtual CIO services.

 

 

 

 

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Technology, Tips & Shortcuts, Uncategorized

An Essential Guide to Computer Cables

Rocket IT

At first glance, most computer cables look pretty similar. When you’re not familiar with each cord, it can be easy to mix them up. So we’ve compiled a guide to common cables you should know along with their differences and their uses, all in one place!

HDMI

Cords-0009Your HDMI (high-definition multimedia interface) cord is pretty standard. Unfortunately, it can be easily mixed up with a display port cable. You can tell the difference by looking at the corners. An HDMI cable has two full corners, and two inverted ones.

HDMI cables are used to connect digital audio/video devices, i.e. your laptop to your monitors, your game console to your TV, and more.

This cord is the most common connector for most televisions, but your resolution via HDMI can be limited depending on the device.

 

Display Port

Cords-0017Display port cables are primarily used to connect computers to monitors. Unlike with HDMI cords, most televisions do not come with a display port.

You can easily tell the display port apart from the HDMI cable once you know what you’re looking for. As you can see here, a display port cable has three full corners, whereas the HDMI only has two.

 

USB

Hold onto your hats, folks, because we’re about to go on a wild tour of USB (universal serial bus) cables.

USB Type A or 2.0

Cable Guide-0020The USB cord is probably the most universally used and recognized, but it actually comes in multiple shapes, sizes, and colors.

This USB, the standard USB cable, is called USB Type A.

USBs are typically used to charge low-powered electronics like your phone or tablet.

 

USB Type B

Cords-0019Yes, this little guy is also a USB cable.

USB Type B is typically used to plug into peripherals (printers, copiers, etc.).

 

USB Type C or 3.0

Cords-0007This USB cable looks a lot like the ones we usually see. It’s main defining characteristic is the little blue bar (as opposed to the typical white bar).

Whether you’ve got a USB 3.0 or the standard USB 2.0 doesn’t really matter much to the typical user in that they use the same ports and have equal compatibility to most devices.

The USB 3.0, however, is approximately ten times faster than the USB 2.0.

 

USB 3.1

Cords-0021This is the latest and greatest iteration of the USB cable series. One of our engineers predicts the USB 3.1 will become the new standard within the next three years.

What’s so great about this one?

It fits into your smaller devices like your phone, tablet, and more, but it’s just as capable as the larger USBs. You typically see a USB 3.1 paired with a USB 3.0 on the other end.

 

VGA

Cords-0011Cords-0012VGA (video graphics array) cables are pretty old-school. These cables use an analog signal, so the pictures aren’t as sharp when you connect your television to your devices.

Most monitors come with a VGA cable because it was the most common cable on a global scale for quite some time. And these cords are pretty cheap to buy (we have minimum 15 of these floating around in our equipment room right now).

If you’re using LCD monitors, you don’t really want to go with a VGA connection. It just won’t display as well as other options because it’s an analog signal, despite its capability for relatively high resolutions and frame rates.

 

DVI

Cords-0016Cords-0015There are two different types of DVI (digital visual interface) cables. DVI-D and DVI-I. The one pictured here is a DVI-D. With a DVI-D, you have that horizontal line next to the series of dots. In DVI-I cables, the horizontal line has two dots above the line and two dots below it.

This cable has several other iterations, but these two are the ones you’re most likely to encounter.

A DVI cable is primarily used to carry video signals. Not all DVI cables do audio, so if you’re looking to hook something up to your television, you should go with a different option like HDMI. If you want to connect monitors to your computer, DVI cables should work just fine.

We’ve found, however, that these display drivers can use up a lot of your computers’ processing power, especially when paired with an adapter to dock it with newer computers.

 

Ethernet

Cords-0013An Ethernet cable connects two wired network devices. I have one currently connecting my desk phone to my laptop’s dock, allowing my phone to access my computer (gotta love those soft phones) and my computer to access the internet through my phone, so I only have to use the wireless as a backup. Another connects my phone to our network. Chances are high that you have more than one at your desk too.

Ethernet cables are arguably the most popular type of networking cables, and they’re pretty easily identifiable.

For those of you who still remember landlines, an Ethernet cord looks very similar to your old telephone cords. Ethernet cables, however, have a wider plug.

 

 


 


BC-1About the Author-

Billy Chea collects Star Wars mugs and likes wearing unusual socks. His current favorite pair features alpacas. Billy is a Remote Support Technician at Rocket IT. 

 

 

1200x627- vCIOHave you found that you need the expertise of a Chief Information Officer to help you make strategic decisions on how to leverage technology to meet your unique business goals, but aren’t ready to commit to hiring a full-time executive to fill that need? Learn about our virtual CIO services.

 

 

 

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Best Practices, Uncategorized

Six Ways to Expand Your Message on Social Media

Rocket IT

Enjoy this guest post by Rocket IT Communications Specialist Todd Weyandt. – Matt

 

Want to have a presence on social media, but do not know where to begin? Social media seems like a tight rope walk with many uncertain questions looming for most people. Do not worry; it is not as scary as it appears. Practice these six guidelines and you will be on your way to having an effective social media existence.

1) Be Yourself. Always use real pictures of yourself and other company members. People want to be able to see the human side of the business. Social media allows prospects to get a closer look at the type of people they might do business with. Do not do anything that makes you uncomfortable. Your uneasiness will come through.

2) Be Specific. Create a detailed plan consisting of the kind of information you want to post. Then follow what you developed. Share items that will have interest to your followers and fans. Never post anything just to post something. Make sure all posts have a specific reason.

3) Be Trustworthy. Fans of social media want to follow someone they can trust and relate to. Your sites should be personable, upfront and honest. Social media is not the place to be overtly trying to sell your products and/or services.

4) Be Talkative. Who you follow is almost as important as who follows you. Put yourself out there; social media is about having a two way conversation with other real life people. Think of it as a networking event. Feel free to comment on other people’s posts and updates.

5) Be Consistent. Your company should have one overarching theme to your message that covers all your marketing and branding. The website, social media, advertisements, etc. should all flow with each other. Post a link to your website on all your social media venues.

6) Be Disciplined. Social media takes work. Set aside a few minutes every day to update and maintain your sites. It is like most things; the harder you work at it, the greater the rewards.

Yes, social media takes a certain amount of effort. However, it provides a compelling way to communicate with community of people might be hard to reach through traditional methods. Go ahead and take your message directly to the right prospects.

 

 

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Uncategorized

It’s Fun to Work at Rocket IT … But Don’t Leave Your Office Unguarded

Rocket IT

Eric Henderson, Support Professional, came back from vacation to find his office “redecorated” last week. Here’s a video of the aftermath.

https://www.facebook.com/RocketIT/videos/10152819809688218/

 

 


 

About the Author-

Matt Hyatt is the Founder and CEO of Rocket IT, the IT department for all kinds of organizations around Gwinnett. His award-winning firm provides both the strategy and support needed to help businesses thrive.

Matt currently serves on the Executive Board of the Gwinnett County Chamber of Commerce as the Vice Chair of Entrepreneurship & Small Business, is an active supporter of Gwinnett County Public Schools, and is a member of several peer groups (like Entrepreneurs’ Organization) in addition to cofounding two of his own. In 2014, Matt was awarded the Pinnacle Small Business Person of the Year. 

Outside of work, Matt enjoys spending time with his wife, Maureen, and their two teenage children pursuing their shared passions for photography, travel, and food. He also regularly runs with a team in ultra-long distance relay races.

 

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Uncategorized

Warm Fuzzies Feel Good

Rocket IT

A few days ago, one of our support engineers told me that an employee of a valued customer had moved to another organization. He was sorry to see her go because he had enjoyed knowing her and working with her. I was disappointed myself, knowing that she was well-liked by our team. It’s always a treat to work with nice people.

Yesterday, I received the following letter in the mail:

March 20, 2009

Rocket IT
Attn: Matt Hyatt
2905 Premiere Parkway
Suite 210
Duluth, GA  30097

Mr. Hyatt,

Because I’ve accepted a position with another company, and my employment with [company name withheld for privacy] is coming to an end, I want to take the time to recognize several of your employees I’ve worked with. These three individuals have made my experience with Rocket IT one that I highly recommend because of the top notch service I have received.

Eric Henderson, Joe Reinert, and Robert Sanchez have been a pleasure to work with. During every support request, site visit, and phone call, they have been very thorough, professional and knowledgeable. Not only do they quickly help resolve any issues we may have, but they do it with a smile and a laugh. I appreciate their balance of professionalism and a sense of humor; it makes the easiest part of my day resolving any IT issue.

I recommend, and will continue to recommend, Rocket IT and your staff. Thank you for providing such a high level of customer service and IT support.

Thank you again,

Erica Larsen
Project Assistant

Isn’t that a nice letter?

Ms. Larsen didn’t leave her forwarding information, but we’re hopeful that our paths cross again soon. We’ll certainly jump at the chance to work with her again.

 

 


 

About the Author-

Matt Hyatt is the Founder and CEO of Rocket IT, the IT department for all kinds of organizations around Gwinnett. His award-winning firm provides both the strategy and support needed to help businesses thrive.

Matt currently serves on the Executive Board of the Gwinnett County Chamber of Commerce as the Vice Chair of Entrepreneurship & Small Business, is an active supporter of Gwinnett County Public Schools, and is a member of several peer groups (like Entrepreneurs’ Organization) in addition to cofounding two of his own. In 2014, Matt was awarded the Pinnacle Small Business Person of the Year. 

Outside of work, Matt enjoys spending time with his wife, Maureen, and their two teenage children pursuing their shared passions for photography, travel, and food. He also regularly runs with a team in ultra-long distance relay races.

 

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Uncategorized

How Aware Are You?

Rocket IT

Test your awareness with this 60 second video.

Reminds you of a typical day at work, doesn’t it? We’re often so focused on the dozens of things we need to get done each day that we run the risk of missing the real point.

 


 

About the Author-

Matt Hyatt is the Founder and CEO of Rocket IT, the IT department for all kinds of organizations around Gwinnett. His award-winning firm provides both the strategy and support needed to help businesses thrive.

Matt currently serves on the Executive Board of the Gwinnett County Chamber of Commerce as the Vice Chair of Entrepreneurship & Small Business, is an active supporter of Gwinnett County Public Schools, and is a member of several peer groups (like Entrepreneurs’ Organization) in addition to cofounding two of his own. In 2014, Matt was awarded the Pinnacle Small Business Person of the Year. 

Outside of work, Matt enjoys spending time with his wife, Maureen, and their two teenage children pursuing their shared passions for photography, travel, and food. He also regularly runs with a team in ultra-long distance relay races.

 

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